Terms of Service

HomeSorted (“HomeSorted”, “we”, “us”) is operated by Idot Ltd (NZBN 9429041407691), of 22A Edward St, Wakefield, New Zealand (“the Operator”). These Terms govern your use of the HomeSorted app and website (“the Service”). By creating an account you agree to them.

HomeSorted helps a household track its pantry, plan meals, manage a shared budget, and get suggestions from an AI assistant (“the Household Brain”). Free and paid plans include the same household features and differ in Brain question quota and billing terms, as described on our pricing page. We may change features, add or remove tiers, or adjust quotas going forward; material reductions to a plan you are already paying for will be notified in advance.

You must provide accurate information and keep your login credentials secure. A household is created and managed by its members; the steward role carries additional administrative permissions (inviting/removing members, billing). You are responsible for what is entered into your household’s pantry, budget, and profile data, including dietary and allergy information.

The Brain is an assistive tool. It reads your household’s own data and suggests actions, but never changes your pantry, shopping list, or plan without your explicit confirmation. Every suggestion shows its reasoning (“Why?”).

Dietary and allergy matching is a convenience feature, not a medical or safety guarantee.It is only as accurate as the data your household enters. HomeSorted does not warrant that any recipe, suggestion, or flagged item is free of a given allergen or suitable for a given diet. Members with food allergies or medical dietary requirements must independently verify any product or recipe before consuming it. We do not accept liability for reactions arising from reliance on the Brain’s output.

Brain answers are generated by third-party AI models and may occasionally be incomplete or wrong. Treat them as a starting point, not an authority.

Paid plans are billed monthly, yearly, or as a one-time Founding member purchase, as selected at checkout, via our payment processor (Stripe). Subscriptions renew automatically until cancelled; cancelling stops future renewals but does not refund the current billing period except as described in our Refund Policy.

We may change our prices or introduce new tiers from time to time. If we do, we will give existing subscribers reasonable advance notice before a price change takes effect on their account; continuing to use a paid plan after that date means you accept the new price. This is a general right to vary price with notice, not an automatic or index-linked increase.

Don’t use the Service to break the law, attempt to access another household’s data, abuse the Brain to extract or generate harmful content, or interfere with the Service’s operation. We may suspend or terminate accounts that violate this section.

What we collect and how we use it is described in our Privacy Policy. You can export a full copy of your household’s data at any time from Household settings, on every plan, free.

The Service is provided “as is”. To the maximum extent permitted by law, we exclude all warranties not required by law, and our liability for any claim arising from your use of the Service is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these Terms excludes or limits any right you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 (NZ) that cannot lawfully be excluded.

You may delete your account at any time from Household settings. We may suspend or terminate an account for a material breach of these Terms, with notice where reasonably possible.

We may update these Terms from time to time. We’ll post the updated version here with a new “Last updated” date; material changes will be flagged in the app.

These Terms are governed by the laws of New Zealand, and any dispute is subject to the non-exclusive jurisdiction of the New Zealand courts.

Questions about these Terms: support@homesorted.today.